Our Commitment to Fairness
At Wewe Box, we employ a rigorously tested probability distribution system that ensures complete fairness and transparency in all our suprise box offerings. Our algorithms are designed to provide equitable distribution of items according to their designated rarity tiers.
- Implementation of verifiable random number generation (RNG) protocols
- Regular third-party audits of our distribution systems
- Clear categorization of items by rarity classification
Transparency Assurance
While maintaining the excitement of surprise, we guarantee:
- All probability rates are calculated based on statistically significant sample sizes
- No artificial manipulation of drop rates at any point in the distribution chain
- Consistent application of probability standards across all product lines
Important Note
Probabilities are calculated per box opening and do not accumulate. Each opening is an independent event with the same probability distribution. Purchasing multiple boxes does not guarantee receiving higher rarity items.
Risk Disclosure
Before purchasing any Wewe Box products, please carefully consider the following risks associated with suprise box purchases:
- Guaranteed Physical Items: Every surprise box displayed on our platform contains 100% physical merchandise. All users have the option to request shipment and delivery of their items.
- Probability-Based Outcomes: Due to the probabilistic nature and inherent uncertainty of our product mechanics, there is no guarantee of receiving specific desired items in every purchase. If you are unsatisfied with your received item, our customer service team can facilitate an exchange for another item of equivalent rarity and value.
- Minor Protection Policy: Users under 18 years of age must obtain written consent from their legal guardian(s) prior to using our platform services. All transactions by minors should be conducted under the supervision and with the approval of their legal guardian(s).
- Customer Support: For any inquiries or concerns, please contact our support team through the platform's live chat feature or via email at contact@wewebox.com for further assistance.
- Responsible Consumption: To protect your legitimate rights and interests, we strongly advise all users to maintain reasonable spending limits and practice responsible consumption habits.
Additional Consumer Protections
- All transactions are protected by our comprehensive buyer protection policy
- Clear return and exchange policies for damaged or defective items
- Transparent pricing with no hidden fees
- Secure payment processing with industry-standard encryption
